Avsar Cetin
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Articles
Recent activity by Avsar Cetin-
Restaurant order ratings
At the end of an order we ask customers to rate their experience. A customer can rate an order from 1 to 5 stars. The rating shown on the restaurant list is an average of all the ratings you have...
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Photography: Showcase your food
The quality of your food photography is a key factor in standing out to customers. Once you've enticed a customer from the restaurant list onto your menu - the next step is helping them to visualis...
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Sending in your own images as a restaurant
Partners can now add a personal touch to their menus by using their own imagery. Sending in your own imagery is free, and it’s a quick and effective way to add images to your m...
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Managing Refunds
Customers can claim a refund if their order wasn’t right – if it had missing items, it was cold, extremely late or damaged, etc. When a refund is given, either Deliveroo or the restaurant will cov...
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Invoices and payments
Invoice Overview Our invoices have two parts: a summary of what you'll be paid and a full breakdown of orders, fees and rebates. The first part of the invoice summarises what you owe us and mos...
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Updating your menu
Your menu represents your brand. It's important to keep it up to date with your latest and greatest menu items. The more items that travel well, the better. Let's walk through how to manage what ...
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Changing your delivery area and fees - Marketplace+ Restaurants
Areas and fees is a new feature in Restaurant Hub that is only available to restaurants who have their own riders. You’ll be able to reach customers in new areas and have full control over the fees...
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Changing your opening hours
Check your opening hours You can check your opening times on your tablet. Tap navigation ☰ in the top left hand corner and then Opening times. Schedule days off on your tablet You can schedul...
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Accepting and preparing delivery orders
The default screen Navigation. Orders in progress. Order details. Completed orders. Accept delivery orders When you get a new order, the tablet will ping and a window will pop up with the new ...